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Privacy Policy

  1. DATA PROTECTION 

PokieSurf Casino is committed to the protection of your personal data. This Privacy Policy informs you about the data we collect during your use of our services, the purpose of such collection, and the ways in which the collected data is utilized. Be advised that this Privacy Policy forms a contractual agreement between you and www.pokiesurf-casino.online (referred to as "We", "Us", or "Our", as appropriate). This Privacy Policy is an essential element of the Terms and Conditions of www.pokiesurf-casino.online. We may occasionally revise this Privacy Policy and will inform you of such revisions by displaying the updated terms on our platforms. We suggest that you regularly consult this Privacy Policy.

  1. DATA COLLECTED 

We consider data capable of identifying an individual, including but not limited to first and last name, date of birth, home or other physical address, email address, phone number or other relevant details, to be Personal Data ("Personal Data"). You may be requested to supply Personal Data when you access our website, create an account, or utilize our services. The Personal Data we gather may include details such as contact information (including phone number), shipping details, billing details, transaction records, preferences for website usage, and feedback on the Services. This data is maintained by us on servers situated in Germany and other locations as required. When you engage with the services, our servers record an activity log unique to you that captures certain administrative and traffic data, including source IP address, time of access, date of access, web pages visited, language employed, software crash reports, and browser type used. This data is crucial for the provision and quality of our services. We do not obtain Personal Data about you without your knowledge.

  1. METHODS OF DATA COLLECTION AND PROCESSING 

We may automatically collect certain data as described above and receive Personal Data about you when you provide such data through the services or other communications and interactions on the www.pokiesurf-casino.online site. We may also receive Personal Data from online vendors and service providers, and from customer lists lawfully obtained from third-party vendors. Moreover, we may engage third-party service providers to offer technical support, process your online transactions, and manage your account. We will have access to any data you provide to such vendors, service providers, and third-party e-commerce services, and we will use the Personal Data as outlined in this Privacy Policy below. This data will be disclosed only to third parties outside the company in accordance with this Privacy Policy. We take measures to ensure that our arrangements with third-party service providers and online vendors safeguard your privacy.

  1. DATA UTILIZATION 

We utilize the Personal Data collected from you to deliver our Services, provide customer support, perform necessary security and identity verification checks, process your online transactions, facilitate your participation in third-party promotions, meet certain business obligations, and for any other purpose connected to the operation of the Services. As such, we may share your Personal Data with our carefully selected partners (including any other parties that have data-sharing arrangements with them). Your Personal Data may also be used by us to provide you with: (1) promotional offers and information about our products and services; and (2) promotional offers and information about the products and services of our partners, to broaden the range of provided products and improve our customer service. From time to time, we may seek information from you via surveys or contests. Participation in these surveys or contests is entirely voluntary, and you have the choice whether or not to disclose such information. Information sought may include contact details (such as name, correspondence address, and telephone number), and demographic details (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to the use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have opted not to receive promotional information, we may also use your Personal Data (including your email address and phone number) to provide you with information about our products, services, and promotions, including other gaming products (such as online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.

  1. SPECIFIC EXCLUDED DISCLOSURES 

We may disclose your Personal Data if required by law, or if we believe in good faith that such disclosure is necessary to: (1) comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the company, or any other user of the services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies and relevant authorities. (4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.

  1. ACCESS 

You may opt out of receiving any promotional communications by electing to opt out through your account settings available on our sites or services or in an email you receive from us, or at any time by sending an email or writing to us at Customer Service. Additionally, you may contact us if you: 1) wish to confirm the accuracy of the Personal Data we have collected about you; 2) would like to update your Personal Data; and/or 3) have any complaint regarding our use of your Personal Data. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Data where we are required to do so by law.

  1. COOKIES 

Information Placed on Your Device When accessing our services, we may place information on your device. This information is referred to as cookies, which are small text files stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or "flash cookies." "Flash cookies" are similar to browser cookies. They allow us to remember things about your visits across our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services, and make it easier and/or more relevant for your use. Flash cookies and third-party cookies help us show you more relevant and desirable advertisements. Strictly Necessary Cookies Strictly necessary cookies are essential to allow a user to move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently. During the Registration Process These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms. On Our Website For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies: A "session-based" cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser. A "persistent" cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent. "Analytical" cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. This helps us improve the way our sites work, for example, by ensuring you can find what you are looking for easily. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Flash Cookies You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you to manage your preferences. To disallow flash cookies from all third-party content go to the "Global Storage Settings" panel of the Settings Manager and de-select the check box labelled "Allow third-party flash content to store information on your computer" and close the Settings Manager. Alternatively, you can adjust your settings for specific websites you visit through the "Website Storage Settings" panel which is also found in the Settings Manager. If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you update your Flash Player and browser to the latest available versions. If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

  1. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS 

To play real money games on our services, you will be required to send money to and receive money from us. We may use third-party electronic payment systems to process such financial transactions. By accepting this Privacy Policy, you expressly consent to Personal Data necessary for the processing of transactions including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with payments systems protect your privacy.

  1. CONSENT TO SECURITY REVIEW 

We reserve the right to conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By using our services and thereby agreeing to our Terms and Conditions you authorize us to use your Personal Data and to disclose your Personal Data to third parties for the purposes of validating the information you provide during your use of our services, including, where necessary, the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

  1. SECURITY 

We understand the importance of security and the techniques needed to secure information. We store all of the Personal Data we receive directly from you in an encrypted and password-protected database residing within our secure network behind active state-of-the-art firewall software. (Our Services support SSL Version 3 with 128-bit encryption). We also take measures to ensure our subsidiaries, agents, affiliates and suppliers employ adequate security measures.

  1. PROTECTION OF MINORS 

Our Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information to us through any part of the services signifies to us that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our services which may involve having to initiate a security review. If we become aware that a minor has attempted to or has submitted personal data via our services, we will not accept their data and will take steps to purge the data from our records.

  1. INTERNATIONAL TRANSFERS 

Personal Data collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly consent to any transfer of data outside of your country (including to countries that may not be assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our agents, affiliates and suppliers comply with our standards of privacy regardless of their location.

  1. THIRD-PARTY PRACTICES 

We cannot ensure the protection of any data that you provide to a third-party online site that links to or from the services or any data collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any data collected by these third parties is governed by the privacy policy, if any, of such third party.

  1. LEGAL DISCLAIMER The 

Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee nor do we claim that there will be error-free performance regarding the privacy of your Personal Data, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of said Personal Data.

  1. CONSENT TO PRIVACY POLICY 

Your use of our services constitutes an agreement to our Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our Platforms. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you revisit this Privacy Policy regularly. In addition, as per Article 77 of the GDPR, you have the right to lodge a complaint related to your data processing to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of an alleged infringement.

  1. OTHER WEBSITES 

Our website may contain links to other websites, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect data from you, which will be used by them in accordance with their privacy policy, which may differ from ours, and for which we are not responsible. Solely the operators of these websites shall be responsible for the functionality or possible errors on the linked sites.